Wise Group's business intelligence services are delivered to a wide range of clients, across diverse markets

Our comprehensive due diligence processes, conducted via a combination of primary source research, detailed analysis and extensive investigation, provide clients with invaluable insight into existing and potential operational and investment risk issues.

Wise Group offers a broad range of specialist business intelligence services designed to meet a client's precise needs.

Effective surveillance, when carried out by highly experienced practitioners, can be a powerful tool in obtaining critical information.

Trusted by public and private organisations alike, Wise Group provides professional and discreet surveillance services in support of investigations, across Australia and abroad. Our investigators possess significant expertise in the area of discrete video surveillance and conduct all activities to the highest of ethical standards.

Our surveillance teams regularly conduct assignments across a wide range of matters including:

• Workers Compensation
• Theft of commercial assets, goods and intellectual property
• Personal injury claims
• Corporate Fraud
• Breaches of contract and non-compete clauses
• Unethical activity by competitors, employees and ex-employees
• Loss Prevention
• Tracing missing persons, witnesses and defendants

Objective, dependable and timely information is vital when determining claim circumstances and validity, and to enable the delivery of quality outcomes.

Our highly qualified, experienced investigative team regularly assist insurers, self-insurers and legal services providers to efficiently resolve complex issues ranging from workers compensation and CTP to fraud, theft and public liability actions.

Delivering factual investigation services for almost 40 years, our national team of case managers and investigators have developed experience across all insurance spheres and key areas.  We approach all investigations with a comprehensive understanding of our clients’ value drivers and what effects their organisation and customers.

Our team deliver a range of independent services from, complex factual investigations, to concise factual investigations, scene assessments, document amassing and one-off statements, assisting our clients through the delivery of dependable outcomes.

We are regularly engaged across abroad range of claims including workers compensation, CTP, general liability, marine, medical and professional negligence, product liability, public liability, personal disability, income protection and life insurance, burglary and fire, theft and property loss, rural accident and recovery claims.

We prepare detailed, often complex briefs of evidence and well-illustrated factual reports utilising best practice investigative techniques for use across all jurisdictions. All work conducted by expert teams is subject to an overarching quality framework and strict assurance processes.

Wise Group conduct a broad range of Internal / Disciplinary investigations.

Our investigative team regularly assists our clients to efficiently resolve internal investigation or disciplinary matters which may involve fraud, theft, dishonesty or criminal activity. We undertake investigations and prepare briefs of evidence for law enforcement bodies and industrial relations hearings.  

Wise Group also conducts internal/ disciplinary investigations on behalf of public and private sector organisations. We maintain strict adherence to all relevant corporate, legal and regulatory guidelines relating to the conduct of internal investigations, including natural justice principles, confidentiality, rules of evidence and standards of proof, legal and policy compliance, and health and safety regulations.

Wise Group deliver independent, objective third-party accident and incident investigations and assistance across a broad range of sectors.

Our highly experienced investigative and case management teams carry out detailed factual Work Health & Safety (WHS) investigations where workplace injury or near-miss incidents occur, including comprehensive root cause analysis.

Following structured investigation processes, we conduct inspections and interviews, identifying, analysing and recording crucial information, establishing surface and root causes and trends, and providing detailed recommendations.

Despite the implementation of industry best practice, comprehensive WHS systems, incidents and accidents can still occur.  Where an incident or accident, including a near-miss, occurs a thorough investigation must be undertaken, both as a component of a notifiable incident process, where applicable, and for the purpose of determining underlying safety system weaknesses and implementing control improvements, setting further targets and objectives.

Where the validity of a claim maybe in question, open source online investigations and surveillance may be required as a component of the review process. Wise Group is a specialist provider of online investigation and surveillance services to public and private organisations across Australia.

Wise Group brings considerable expertise in both internal investigations and handling fraud and corruption cases across all sectors.

Our investigators are experienced in handling fraud and corruption cases objectively and discreetly to mitigate further risk to your organisation. With more than 35 years' of experience we assist you through all the stages of an investigation process to reach an effective outcome. Via our deep investigative network, Wise Group can access a wide range of sources that may not be available internally, such as past employees, competitors and other relevant parties.

Wise Group provide assistance and advice on a number of fraud issues including, minimisation of fraud and its impact on your organisation, promotion of fraud detection, awareness and prevention, detection and investigation of alleged fraud, prosecution, disciplinary or administrative processes and liaison and coordination of matters referred to other agencies.

Wise Group provide specialised and discreet Professional Standards, Child Protection and Misconduct investigation services.

We offer specialised investigations and risk management for a range of clients and market segments, such as:

• Government agencies
• Not-for-profit agencies
• Non-Government school sector
• Child care and aged care providers
• Commercial employers

Such work requires specific expertise, is highly-sensitive and challenging and subsequently, we recognise that a traditional commercial approach is not appropriate. As such, all investigators and risk consultants are rigorously vetted and possess experience and capabilities suited to the nature of the assignment.

Wise Group deliver a wide range of reliable, confidential litigation support services including , pre-trial investigation, statement taking, assessment of expert witnesses and judgment asset tracing.

Many of Australia’s leading law firms and in-house corporate legal departments retain our services to garner supporting evidence through investigation, surveillance and interviews.

Our investigators are experienced in litigation support techniques, and the provision of credible, expert testimony. Via our extensive professional network, Wise Group have access to a wide range of specialist services including accounting, documentary and information technology forensic examination services.

Wise Group is a market leader in the provision of open source online investigation and witness location services.

We are a single source provider, operating locally, nationally and internationally to deliver a range of online investigative alternatives, from basic open source inquiries and social media analysis through to complex cyber and online investigations.

Our specialised staff possess sophisticated inquiry, analytical and communicative skills, and use advanced technologies and a range of public and private databases to trace assets, locate witnesses and hard to find individuals, carry out financial and corporate profiling, conduct due diligence and capture online presence effectively and efficiently.  

In addition, our online solutions are often utilised to enhance other services such as, fraud and forensic analysis, IP and trademark infringement, brand protection, online defamation and harassment, claims preparation, loss adjusting and other expert services.

Our trained investigators are skilled at undertaking discreet searches and inquiries in an ethical manner, always ensuring compliance with applicable legislative requirements, regulatory guidelines and industry best practices.

Expert vetting of potential employees is critical to risk mitigation.

Pre-employment screening of potential personnel can assist in protecting the integrity of an organisation by reducing losses due to issues such as fraud, theft, industrial sabotage, information leakage, staff turnover, absenteeism, poor performance and employee drug abuse.  

Wise Group pre-employment screening provides clients with information designed to assist in determining the employment suitability of an applicant and is an essential tool in maintaining the security and integrity of an organisation. The information gathered may include criminal history, education and employment verification, credit reporting, reference verification, address and professional license verifications and media coverage.

All Wise Group pre-employment screening processes comply with relevant legal and regulatory guidelines, including the Privacy Act 1988 and Australian Privacy Principles.